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Technology Loan Program
While planning for your coursework, please allow for extra time to receive technology devices. Shipments are made regularly but unforeseen issues do occur during the ongoing COVID-19 pandemic.
The CUNY School of Professional Studies (CUNY SPS) Office of Student Services is pleased to offer enrolled students the opportunity to borrow a Chromebook, or laptop to use in an emergency for up to thirty days. A valid EMPLID number is required for enrollment verification.
Loans are shipped to students via UPS at no cost, and include a prepaid return shipping label. We recommend that students keep the original shipping box to simplify the return process. When ready to ship the device, students can drop the package off at any UPS location or request an at-home pick-up.
Most students requesting a computer will receive a Dell Chromebook. If you need access to specialized programs (SPSS, Access, Tableau, etc.) or the CUNY Virtual Desktop for a course, please make note of this when you submit your request, and you will receive a Dell laptop.
The Dell Latitude E5470 laptops are loaded with the CUNY SPS standard suite of programs—MS Office, Adobe Acrobat, SPS, and more—students may need to complete for their coursework. They are equipped with WiFi for access to wireless networks.
Students interested in borrowing technology must complete the Laptop Loan Liability Agreement Form (PDF) and email it to Student Services, along with a current shipping address and a brief description of the emergency.
It is important that students understand that the emergency technology loan program can only function if borrowers return equipment at the end of the 30-day period. This time should allow for the repair of broken computers and/or an exploration of options for purchasing a new computer. Failure to return the device when the loan period is over may result in a registration hold and/or fine.
Note: CUNY SPS is not responsible for data recovery on the borrowed devices. Please make sure to back up your data online or on an external drive. Upon return, all data on the hard drive will be lost. The CUNY SPS Help Desk will only provide support with username and password issues.
The Help Desk will not support:
- any personal wired or wireless devices that need to be configured for use with the laptop
- any CUNY SPS software installed on the machine
- any course required software installed on the machine
- any data residing on the machine
If a machine is experiencing issues, Student Services may provide a replacement. Contact the CUNY SPS Help Desk for assistance at (646) 664-8592 or email@example.com.