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Sharing My Story: Elaina Parsons

August 07, 2025

CUNY SPS Blog on Medium

The fourth installment of the CUNY Blog series, “Share Your Story," introduces Elaina Parsons, an MA in Museum Studies student. In the blog post, Parsons discusses the several books she’s published and how the CUNY SPS MA in Museum Studies program is inspiring her own creative and professional pursuits.
Image of robotic arm holding a car that was used to illustrate Dr. Arthur O'Connor's article

An AI Agent Could Help You Buy Your Next Car

August 05, 2025

Computer World

CUNY SPS Academic Director Dr. Arthur J. O'Connor, who oversees the School's MS in Data Science and BS in Information Systems programs, is quoted in the Computer World article "An AI Agent Could Help You Buy Your Next Car." Dr. O'Connor explains how the emerging technology called "emotion recognition" (ER) allows chatbots to recognize and respond to customer's emotions. He also points out that this advancement can facilitate improved customer satisfaction and loyalty by offering more empathetic responses from chatbots.
The image from Dr. O'Connor's article in Homeland Security Today

PERSPECTIVE: DeepSeek May Be the Least of Our Concerns

August 05, 2025

Homeland Security Today

Dr. Arthur O'Connor, academic director of the CUNY SPS MS in data science and BS in information systems degree programs, wrote an article for Homeland Security Today. His essay, "PERSPECTIVE: DeepSeek May Be the Least of Our Concerns," examines the tradeoffs that people make when cognitive and critical thinking tasks are outsourced to AI.

How to Keep Students Engaged

July 31, 2025

CUNY SPS Blog on Medium

As part of the CUNY SPS blog series spotlighting the CUNY SPS Youth Studies faculty, instructor and youth nonprofit administrator Eris Johnson-Smith was interviewed by Youth Studies Associate Professor Dr. Whitney Hollins. In the interview, Johnson-Smith discusses the pedagogical approaches that guide his teaching. Most importantly, Johnson-Smith reflects upon the importance of building connections and having fun.

Sharing My Story: Courtney Brown

July 24, 2025

CUNY SPS Blog on Medium

This third installment of the CUNY SPS “Share Your Story” series, features a moving account by BA in Sociology student Courtney Brown, who describes her recent mental health struggles and how her time at CUNY SPS has helped her overcome some personal setbacks. Courtney Brown is now continuing on at SPS to pursue her MA is Disability Studies.