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Paying and Accessing Your Bill
Financial Aid Disbursements
The office of the University Controller is responsible for the disbursement of all financial aid and refund checks. Students may receive their refunds in one of three ways. For the information about financial aid please contact the Office of Financial Aid.
- Direct Deposit: The funds will be deposited into the student's bank account. To select this option, please complete and mail or submit in person the Direct Deposit Application form to the Office of the Bursar. Additionally, if your bank account has changed, please submit a new form. For more information, contact the Office of the Bursar at firstname.lastname@example.org or (646) 664-8640.
- Check: A check will be mailed to the address on file in CUNYfirst. If you have recently moved or changed your contact information, be sure to update your information in CUNYfirst. If you do not receive your check in the mail within 10 days of the mailing date, or your check has been lost or stolen, contact the Financial Aid Office immediately. A "stop payment" must be placed on the check by CUNY's Office of the University Controller. It may take up to four (4) weeks to receive a replacement check.
- CUNY Scholar Support Prepaid Card: No checking or savings account? Another option for receiving financial aid checks is the CUNY Scholar Support Card, a debit card issued by Citibank. The funds will be sent to your CUNY Scholar Support Prepaid Card. For enrollment and determine eligibility for debit card, please visit https://www.cuny.edu/admissions/financial-aid/info-resources/scholars-support.html. CUNY Scholar Support Prepaid Card supersedes any initial refund method in which you've been previously enrolled. If you no longer wish to use the prepaid card, you must opt-out from this service to fully terminate your prepaid card account and enroll in direct deposit or request check. We recommend you use all of the available funds credited to your prepaid card before you opt-out from the prepaid card program.
A student's tuition and fee liability may change as a result of adding or dropping a course. Refunds are reviewed after the end of the official add/drop period each semester. Upon review, the funds will then be disbursed using the following methods:
|Payments made by:||Refund Method:|
A check will be mailed to the address in CUNYfirst
A credit will be refunded to original payment source
For more details about the refund policy.