CUNY's experienced faculty make online learning a rich experience. They will help you master new skills and introduce you to new and exciting sources of knowledge. They will also link you to other students through internet-based communication. You’ll be part of a dynamic virtual community, interacting with others in discussion groups and online forums, and taking advantage of abundant electronic resources.
An online course is as rigorous and rewarding as one held in a classroom. You should expect to devote as much time to covering the material and interacting with your instructor and your classmates as you would expect to in any classroom-based course.
The presentation below walks you through a typical online course at CUNY SPS and gives you a better understanding about what to expect in an online learning environment.
The CUNY School of Professional Studies has put together a Netiquette Guide to introduce online students to an essential aspect of the online learning experience -netiquette: etiquette on the internet. Whether you are new to online learning, completed online coursework in the past, or have experience posting in online discussion boards – you will want to thoroughly review this guide before participating in your online course.
Support Help Desk
The CUNY School of Professional Studies Help Desk can assist you with a variety of technical issues, including any questions you may have regarding your student email account, Blackboard or the CUNY Portal.
The SPS Help Desk can be reached at firstname.lastname@example.org or 212.652.2888. When you email or call the SPS Help Desk, please be sure to provide your full name and a number where you can be reached.