Customized Programs

CUNY SPS develops customized programs to meet the needs of employers and other organizations, including unions, government agencies, and nonprofits. These programs may be credit-bearing or non-credit, range in length from a few hours to several months long, and cover many topic areas.

CUNY Fund Raising Academy

In December 2007, Chancellor Matthew Goldstein announced the creation of the CUNY Fund Raising Academy, a professional development program designed to strengthen the ability of CUNY to achieve its ambitious development goals. The purpose of the program is to prepare individuals to serve in fund raising roles and become future development leaders at CUNY. The program is being developed by the CUNY School of Professional Studies, The CUNY Campaign Office, and CCS Fund Raising.

Coastal Storm Plan Personnel Training Program

To prepare for the potential impact of a large coastal storm, the New York City Office of Emergency Management (OEM) has developed a Coastal Storm Plan (CSP). OEM is recruiting up to 68,000 volunteers from City agencies and nonprofit organizations who will staff and provide logistical support to the Evacuation Centers and Hurricane Shelters. To prepare these volunteers, OEM is collaborating with SPS to develop and deliver a training program.

HOPE Street Survey Learning Program: Preparing Volunteers for New York City's Annual Survey of the Homeless

Each year, The New York City Department of Homeless Services (DHS) conducts a survey to count the number of homeless people living on the city's streets, parks and subways. The annual HOPE survey is carried out on one night a year by approximately 2,500 volunteers and 27 city employees, who act as district captains. Starting at midnight, volunteers operate in teams of 4-5 people, of which one person is designated as a team leader, to canvas the city and hold a short interview with every person they see. DHS has asked the City University of New York School of Professional Studies to improve the quality of the training delivered to those involved in this annual survey. The training program developed for this project will include a new, online orientation for volunteers, a revised and enhanced train-the-trainer component for district captains and a new just-in-time training for volunteers, which will be delivered by the district captains on the night of the survey.

New York City HRA Food Stamp Performance Improvement Program

A training program for the managers and deputy regional managers of the New York City Human Resource Administration Family Independence Administration Food Stamp Centers. Participants will learn how to better analyze their Centers' processes and reports, as well as advance their own personal effectiveness. The overall goal of the program is to help Food Stamp Center managers develop skills that will enable them to improve the performance of their Centers.

New York City Housing Authority Executive Leadership Program

Developed in partnership with SPS and the Baruch College School of Public Affairs, the New York City Housing Authority Executive Leadership Program is a seven day professional development program designed for a select group of NYCHA Department Directors. The goal of the program is to provide directors with a unique opportunity to strengthen their skills and effectiveness by focusing on problem solving, communication, quality performance and service excellence.

New York City Housing Authority Leadership Academy

Developed in partnership with SPS and the Baruch College School of Public Affairs, the New York City Housing Authority Leadership Academy offers mid-level managers at NYCHA the opportunity to develop the management and leadership skills that play a critical role in career advancement, professional development and greater personal satisfaction and fulfillment in the workplace. Program participants learn the theoretical and practical knowledge needed to better analyze, manage and evaluate effective public and private sector programs.

The New York City Human Resources Administration Office of Child Support Enforcement Training Program

The New York City Human Resources Administration Office of Child Support Enforcement Training Program is being developed to assist in the enhancement of the agency's employee training program. The program will include the design of learning paths for all employees, development and implementation of new courses based on employee learning needs and the delivery of courses. The goal of the program is to provide employees with the knowledge and skills needed to carry out their assigned responsibilities effectively. To learn more about HRA/OSCE please visit

New York State Office of Children and Family Services and Office of Temporary and Disability Assistance Distance Learning Programs

The New York State Offices of Children and Family Services (OCFS) and Temporary and Disability Assistance (OTDA) are partnering with the CUNY School of Professional Studies to provide distance learning and professional development opportunities for thousands of human services employees across New York State. Training programs include both synchronous and asynchronous online courses, which enable large numbers of human services staff to access learning programs without traveling to classroom locations. The programs also include the delivery of on-site training to state and local staff to help them use critical information systems to manage such benefits programs as cash assistance, food stamps, and child support. The goal of these training programs is to ensure that state and local service providers receive timely information on programs and effective practices in the child care, child welfare, juvenile justice, and family support fields. To learn more about OCFS click here. To learn more about OTDA click here.

Public Authorities Director Training

Executive-level training in good governance and fiscal oversight practices for members of boards of directors of New York State Public Authorities. This training was developed at the request of and in collaboration with the New York State Commission on Public Authority Reform. Sessions taught by CUNY faculty who are experts in corporate and public sector finance and governance are conducted throughout New York State; participating institutions include the Metropolitan Transit Authority, the Long Island Power Authority, and local industrial development agencies.